Privacy Policy When you shop with Family Tree Folk (trading here under Pockets and Binders) over the telephone or visit our website, you trust us with your information. This Privacy Policy explains what information we collect and how we use it. Family Tree Folk (Pockets and Binders) is committed to protecting your privacy and complying with the data protection laws in the United Kingdom. This Privacy Policy, together with our Cookies Policy, explains how we use any information we collect about you and forms part of our Conditions of Website Use.
Information we collect from you and how we use it
We will collect information about you when you:
How do we use the information we collect about you?
We may use the information provided by you in a variety of ways, including:
Understanding Our Customers
So that we can provide a better service, we want to understand the shopping patterns of our customers, how customers select the products and services they ultimately buy, which apps and technology customers prefer to use, and how successful our advertising and promotional campaigns have been. We may use a number of different techniques to do this:
Disclosing your data
We do not share your data with any third parties, other than is required to fulfil an order or answer a query.
How is your information protected
We take protection of your information seriously and have appropriate physical and technological security measures in place to keep it safe. Internally, we restrict access to personal information. Your information will be stored in the UK and will not be transferred to any other country.
Changes to our privacy policy
We keep our Privacy Policy under regular review and if we change our Privacy Policy we will post those changes on this page so that you are always aware of what information we collect and how we use it. This policy was last updated in May 2018.
Your Rights
This website is operated by Family Tree Folk (Pockets and Binders). You may request details of the personal information that we hold about you. If you would like a copy of it, please email us. We want to make sure that your personal information is accurate and up to date. Therefore, if you think any information we hold about you is incorrect or incomplete, please email or write to us as soon as possible so we can update our records. If you have set up an account you can always update your details in the account settings.
Cookies
We may use "cookies" on this site. A cookie is a piece of data stored on a site visitor's hard drive to help improve online experience. Usage of a cookie is common across all websites and is in no way linked to any personally identifiable information on our site. We may collect information about your computer, including your IP address, operating system and browser type, for system administration and in order to create reports. This is statistical data about our users’ browsing actions and patterns, and does not identify any individual. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google Analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across all websites you use, visit this Google page.